Introduction

	The COSO challenge: Take the blinders off!
	Participatory auditing: Get your customers on the audit team
	Audit simulation: Introduction to MegaBucks Financial Services; plan an "impossible" audit assignment

Communication Styles: Key to Effective Leadership

	Communication style questionnaire: identify your own style
	Communication style clues: identify other peoples’ styles quickly
	Conflicting and complimentary styles
	Using styles to work with your audit customers
	Audit simulation: Role play initial interview with audit customer

Leadership Styles

	Doer, Supporter, Team-Builder
	The First Rule of Leadership

Delegation

	Guidelines for assigning staff
	Using communication styles to work with your audit staff
	Eight audit staff personality types, and how to supervise each type
	A twelve step approach to effective delegation

Monitoring Fieldwork

	The importance of timely, informal feedback - and how to give it
	How to deal with difficult staff: "What if?" scenarios
	Holding frequent update meetings with your customers and staff
	Workpaper review: guidelines and tips

Reporting

	Using the 5 attribute approach to developing audit findings to train junior auditors
	Participatory reporting: making your customer part of the solution
	Exit conferences: preparation, presentation, tips for success
	Audit simulation: Review staff's audit findings, role play exit conference

Performance Appraisal

	The importance of timely, informal feedback - No Surprises!
	Guidelines for preparing and conducting a formal appraisal
	Model appraisal form and standards
	Audit simulation: Prepare and role play performance appraisal of selected audit staff personality type